To change your phone number in wmlink/2 step verification, Walmart associates must log in on a store workstation, access security settings, remove the old number, and verify the new phone for secure login and authentication.

Crucial Rule: All updates must be done on a store workstation while connected to the internal network. You cannot perform these changes from home.

Steps to Update Your Number or Device

1. Log In: Go to a store computer and navigate to wmlink/2step.

2. Remove Old Info: Navigate to Security Settings and delete your old phone number or device registration first.

3. Add New Info: Enter your new details and verify using the 6-digit OTP code or the VIP Access app.

Best Practices for Success

1. Use the VIP Access App: It is the most reliable method and avoids many connectivity issues.

2. Check Your Time: Ensure your phone’s clock is set to "Automatic" to prevent "Invalid Code" errors.

3. Don't Skip Steps: Always delete the old registration before adding the new one.

4. Need Help? If you get locked out, contact Field Support immediately at 479-273-4357.

Updating correctly ensures you maintain access to OneWalmart, your schedule, and payroll without interruption.

The WMlink/2-Step Verification (2SV) system by Walmart allows associates to securely update their phone number and reset devices for uninterrupted access to OneWalmart, schedules, payroll, and employee tools. Changes must be done on a store workstation, where users remove old details and verify new credentials for secure authentication.

👉 Change your phone number or reset your device now: https://wmlink2step.co/change-phone-number/

FAQ’s

1. Can I change my Walmart 2-step verification phone number from home?

No, you cannot update your phone number from home. You must log in to a store workstation on the Walmart internal network to access wmlink/2step and make changes.

2. What happens if I don’t remove my old device before adding a new one?

If you don’t delete the old device, verification codes may still go to it, causing login failures and invalid OTP errors. Always remove the old device first.

3. How do I fix Walmart 2-step verification if I get a new phone?

Go to a store workstation, open wmlink/2step, delete your old device, and register your new phone using VIP Access app or OTP verification.

4. Why am I not receiving OTP codes on my phone?

OTP issues may happen due to carrier blocking, wrong number format, or network issues. Use the VIP Access app as a reliable alternative.

5. What should I do if I’m locked out of my Walmart account?

If you’re locked out, visit your store and use a workstation or contact Field Support (479-273-4357) to reset your 2-step verification and restore access.